Cambridge & District Citizens Advice Bureau

Free, confidential, impartial and independent advice to help people solve their problems

Locations and opening times

How we can help

Opportunities for Volunteering

Annual Review

Cambridge & District Citizens Advice Bureau

72/74 Newmarket Road
Cambridge
CB5 8DZ
Open:
Mon-Thurs: 9.30am - 4.30pm
Fri: 9.30am - 4.00pm
Sat: 10am - 12noon
Admin Switchboard: 01223 222660
Fax: 01223 222661
Email: [email protected]

Advice by telephone: 08701 264010

24-hour access to basic information from the National Association of Citizens Advice Bureaux on the web at www.adviceguide.org.uk.
Drop-in weekdays from 9.30 and 1.30

Addenbrooke�s Hospital Citizens Advice Bureau
01223 217397 (3397 from inside the hospital)
The Information Centre is in the corridor when you turn left just inside the main entrance.
Drop in - no appointment needed. General advice sessions for patients, visitors and hospital staff:

  • Monday, Wednesday, Thursday, 10am-3pm
  • Friday, 10am-12.30pm
  • Sawston Citizens Advice Bureau
    Fridays, 9.30am-12.30pm, at John Huntingdon House, Tannery Lane.
    General advice sessions - just drop in. Family law advice by appointment.

    General advice sessions at these locations provide help with any topic:

    Welfare Rights Advice
    Help with claiming benefits, appeals against decisions and representations at tribunals.

    Housing Advice
    Advice on such matters as rent arrears, harassment, eviction, security of tenure, rent etc.

    Immigration and Nationality
    Advice on immigration and nationality, dealing with Home Office procedures, visas, naturalization, work permits, bringing spouses and other relatives into the UK, and asylum.

    Employment Rights
    Dealing with unfair dismissal, discrimination, unpaid wages, redundancy, or any aspect of employment rights. Representation at Employment Tribunals.

    Family Law
    Advice on divorce, separation and mediation.

    Money Advice Team
    Specialist advisers help people organise their debts, negotiate with creditors, plan their budgets, maximise their income, and represent them in court.

    Consumer Advice
    Help to get satisfaction over faulty goods, failed services, poor repairs, package holidays that go wrong, insurance, or any consumer issue.

    Help for People with Mental Health Problems
    This team provides extra support for people with mental health problems to enable them to claim what they are entitled to and to gain access to the appropriate services. Workers are based at Newmarket Road and are also available by appointment at Fulbourn Hospital.

    Free Legal Advice Sessions
    Free advice sessions on any legal problem, with local lawyers will be available soon.

    Architectural Advice Sessions
    Free advice on design, planning permission, builders� contracts and conversions, provided by local members of the Royal Institute of British Architects. At the Newmarket Road office, on various Saturday mornings and Tuesday lunchtimes, by appointment. Call 01223 222660 to check dates and times and to make an appointment.

    Talks and Training
    Members of our team are available to give talks and training sessions about the work of the CAB or on specific subjects such as welfare rights, to members of any group or to staff and volunteers in other organisations.

    Internet Access
    Free access to the internet is available via a Cambridge On-line City terminal in the reception area in the main bureau in Newmarket Road.

    Outreach
    Home visits to people who cannot easily get out to visit the Bureau, particularly to help them complete disability benefit claim forms. Call 01223 222660 for session times and appointments.

    Opportunities for Volunteering
    Working at the CAB is stimulating and challenging, and it helps other people. Contact the CAB Manager if you are interested in volunteering for advisory or administrative positions.

    Cambridge CAB is funded by Cambridge City Council, Cambridgeshire County Council, South Cambridgeshire District Council, East Cambridgeshire District Council, Cambridgeshire Health Authority, and the Legal Services Commission, and also depends on individual donations.

    � Cambridge CAB May 2003
    Registered charity number 1056102
    Company number 3191085


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